Legal
Contact Us
Last updated: 26 June 2026
Copilot Buddy is built and supported by Loopdesk Technologies LLP. The fastest way to reach a human is by email, and we are happy to help with orders, licensing, setup, or privacy.
Email: support@copilot-buddy.com
We usually reply within 1 to 2 business days. When you write in about an order, please include your order number so we can help faster.
What to contact us about
- Orders and shipping: order status, address changes, cancellations, and tracking.
- Licensing: firmware license keys, device registration, and activation.
- Technical support: setting up the device, the host daemon, or flashing firmware.
- Refunds: see our Refund & Cancellation Policy, then email us.
- Privacy: data access, correction, or deletion requests (see our Privacy Policy).
Business details
Loopdesk Technologies LLP
A Limited Liability Partnership registered in India (LLPIN: ACM-1205)
Registered office: No. 203, Dev Plaza, Kadri Temple Road, Kadri,
Kankanady, Mangalore, Dakshina Kannada, Karnataka 575002, India
Product & order support:
support@copilot-buddy.com
Privacy queries: privacy@loopdesk.ai
Data Protection Officer (Soumya S Pai):
soumya@loopdesk.ai
Grievance Officer (Anil Pai):
anil@loopdesk.ai, +91 99169 74724
For grievances, you can write to our Grievance Officer at anil@loopdesk.ai with "Grievance" in the subject line. We aim to acknowledge within 72 hours and resolve within 30 days, in line with applicable law.